Business Profile

With over 9 years of international e-commerce operations experience supporting the platforms of listed companies with its own multi-warehouse self-operation, Lecangs provides a full-service system, including first-mile transportation to last-mile delivery, domestic cargo consolidation services; land transportation; destination country warehousing, delivery, receiving, and returns; English customer service, and other services. We are deploying 13 self-operated overseas warehouses in the United States to help achieving 100% “one-day delivery” across the United States, save costs for customers, improve consumer experience, and boost the prosperity and development of China’s cross-border e-commerce.

Service Routine

Service Support

Headway Supervision Warehouse

Headway Supervision Warehouse

Inspection is done directly in our supervision warehouse with no wait period. Partial shipments that cannot be released will not affect the entire container, which can still be sent on schedule.

Distribution

Distribution

When goods arrive at our warehouse, they are recorded into our stocking system. When an order is placed, the system will automatically process the order to be shipped on the same day.

Stock Transfers

Stock Transfers

If FBA inventory is insufficient, our system can automatically transfer stock from elsewhere to make up the inventory in time. We provide preferential pricing, extended free storage period, fast delivery times, and low logistics cost.

Coverage

Coverage

We fully own and operate 13 warehouses, totaling over 300,000 square feet of property rights real estate, enabling stable services and 100% delivery in one day across the US, providing customers with an extraordinary delivery experience.

After-Sales Service

After-Sales Service

We provide 24/7 customer service with a combined American and Philippine after-sales and customer support team providing around-the-clock assistance, which can greatly reduce return rate.